Real Tech Hosting

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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will appear. It contains in-depth information about all the operations that you can carry out on that particular page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich array of instructional videos illustrating how to work with our Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, have a glimpse at our extensive Frequently Asked Questions database, which contains questions asked by real customers and provides practical solutions. We periodically "revamp" our FAQ database with new Q&A's so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our fantastic team of client support engineers available 24-7 and ready to assist you with any question. Each trouble ticket you send will be answered within one hour (the average support ticket response time being about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 83420

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com